I did not receive my birthday gift voucher

In this article, we answer a frequently asked question regarding the receipt of birthday gift vouchers offered by Maison Dandoy. We provide you with essential information to ensure you can fully benefit from these special offers.

We are pleased to offer gifts to our customers as part of certain special offers, such as your birthday. This gift code is automatically sent by email on the day of your birthday at 10am.
To receive your code on your birthday, you must be enrolled in the Dandoy Family program at least 2 days before your birthday.

Please note that we currently do not offer the possibility to include Dandoy Family gifts with online orders.

Also remember to check your spam folder!

Thank you for your understanding and your loyalty.